Privacy Policy

What Information We Collect

We only ask for what we actually need to help you. Here's what that looks like:

• Your contact info: When you reach out for an estimate, we'll need your name, phone number, email, and where you're located. Pretty standard stuff.
• Project specifics: Whatever you tell us about your flooring project—what you want done, when you need it, budget considerations. This helps us give you accurate quotes and actually do the work.
• Website analytics: We use tools like Ahrefs Analytics to see which pages people visit and how long they stick around. This is all anonymous—we can't tell who you are from it. It just helps us figure out if our website is actually useful or if we need to fix something.

What We Do With Your Information

We use your information to:

• Get back to you when you contact us and set up estimate appointments.
• Put together quotes that make sense for your project and then actually install your floors.
• Keep you in the loop about your project and follow up after we're done.
• Make our website better based on what people actually use and find helpful.

That's really it. We're not doing anything weird with your data.

Who We Share Information With

We don't sell your information. We don't rent it out. That's not our business model. The only times we share anything are:

• With contractors or suppliers we work with to get your project done. For example, if we need specialty materials or a specific installer, we might share your address and project details with them. But only what they need to know to do their part.
• If the law requires it. We'll comply with legal requests, but that's pretty rare in our line of work.

Cookies and Website Tracking

Our website uses cookies—those little files that help us see how people use the site. They're mostly for analytics so we can tell if our content is helpful or if we need to change things up. You can turn cookies off in your browser settings if you want, but it won't break anything. You'll still be able to browse the site and contact us just fine.

How Long We Keep Your Information

We hang onto your contact and project info as long as we need it to serve you, meet legal requirements, or handle any issues that come up. If you want us to delete your information, just let us know using the contact info at the bottom of this page. We'll take care of it.

Your Rights

You can ask us to update, correct, or delete your personal information anytime. Just reach out to us:

• Send an email to hello@drtileandmrwood.com
• Give us a call at (318) 250-4948

We'll get back to you and let you know when it's done. No runaround.

Kids' Privacy

Our services are for homeowners and adults. We don't intentionally collect information from anyone under 13. If you think a child has given us their information somehow, shoot us a message and we'll remove it right away.

Links to Other Sites

Sometimes we link to other websites (like our social media pages). We can't control what those sites do with your information, so if you click through, check out their privacy policies. We can't vouch for how they handle things.

Changes to This Policy

We might update this privacy policy from time to time if our practices change or if the law requires it. When we do, we'll update the date at the top. If you keep using our website after we've posted changes, that means you're okay with the updates. If you're not, you can always reach out to us.

Questions?

If you have questions about how we handle your information or want to talk about this policy, we're happy to chat. Here's how to reach us: